Professional End User License Agreement

About this Agreement

This project uses a dual licensing model. Most of the packags are available under the AGPLv3. Some plugins will require a professional license. This license is about those professional plugins and packages.

The Wanderer.ai source code is publicly available but it is not completely free software. To use Wanderer.ai professional plugins or packages on a public server or inside your Apps, you need to purchase a license. This End User License Agreement (the "Agreement") is fundamental to the relationship between you and us. Therefore we recommend to read this Agreement carefully before you download, install or use professional Wanderer.ai packages or plugins.

If you do not agree to this Agreement, please do not download, install or use Wanderer.ai's professional packages or plugins. Installation or use of professional Wanderer.ai packages or plugins signifies that you have read, understood, and agreed to be bound by this Agreement.

Definitions

Domain

A domain is a name registered inside the Domain Name System (DNS). Any kind of a subdomain acts as a separate domain for this agreement.

Public Website

A public website (Including Progessive Web Apps) is a website that is reachable through the public internet and hosted on a single domain.

Public App

A public App is any kind of an application that can be run on a computer device (e.g. Computer, PC, Smartphone, Tablet, Smartwatch, ...) and that is accessible to the general public. That includes not only classical smartphone Apps but also digital signage computer systems too.

Development machine

A development environment or development machine can only be used by a few people and is not publicly visible.

Usage for a public website or public App

Using professional Wanderer.ai packages or plugins on a public domain or inside an App requires a paid license. Nevertheless, the pure installation of these packages is allowed. As professional Wanderer.ai packages or plugins is software and software is intangible, we don't sell it as such. Instead, this Agreement grants a license for each purchase to install and use one or multiple instances of Wanderer.ai's professional packages or plugins on a specific Website or inside an App. Additional professional Wanderer.ai plugins or package licenses must be purchased in order to install and use professional Wanderer.ai plugins or packages on additional Websites or inside additional Apps.

The license is non-exclusive (meaning that You are not the only one who We will issue a license) and generally non-transferable (meaning that the one who purchases the license is the licensee).

If you need to transfer your professional Wanderer.ai license to another individual or company, please get in touch directly.

A license is valid for all Updates of the same major Wanderer.ai release. We reserve the right to charge an upgrade fee for Upgrade releases.

Order process

The ordering process is completely handled by our partner Paddle.

Free licenses

Professional Wanderer.ai plugins or packages can be used for free in the following cases:

Use it directly from the Wanderer.ai Domain

You can use professional Wanderer.ai packages and plugins completely for free by using the Software directly from the Wanderer.ai domain. So you can use the chat and the builder for free. Attention! This is only valid if the Wanderer.ai domain is used directly! If you want to integrate professional Wanderer.ai plugins or packages through frames, iframes or via CDN, you need a paid license.

Usage on a development machine

We believe that it should be possible to test and evaluate software before having to purchase a license. Also, we understand that a web project first needs to be built in a protected environment before it can be published. Therefore, installing and using professional Wanderer.ai plugins or packages on a development machine is free for as long as you need. This includes permanent usage of professional Wanderer.ai plugins or packages in an not public intranet.

Restrictions

Legal Restrictions

You may only use Wanderer.ai in a manner that complies with any and all applicable laws in the jurisdictions in which You use Wanderer.ai. Please respect all applicable restrictions concerning privacy and intellectual property rights.

Making Copies

You may make copies of Wanderer.ai in any machine readable form solely for back-up purposes, provided that You reproduce Wanderer.ai in its original form and with all proprietary notices on the back-up copy. You may not reproduce Wanderer.ai or its Source Code, in whole or in part, for any other purpose.

Modification of the Source Code

You may alter, modify or extend the Source Code for Your own use. You may also commission a third party to perform those modifications for You.

However You may not:

  • alter or circumvent the licensing features, including (but not limited to) the license validation and payment prompts or
  • resell, redistribute or transfer the modified or derivative version.

Info: Please note that We can't provide technical support for modified or derivative versions of the Source Code.

Your Relationship to Third Parties

You are not allowed to sell, assign, license, disclose, distribute, or otherwise transfer or make available professional Wanderer.ai plugins or packages or its Source Code, in whole or in part, in any form to any third parties.

Other Restrictions

You may also not:

  • extract parts of the Source Code for use in other programs or projects or
  • remove or alter any proprietary notices on Wanderer.ai plugins or packages.

We also reserve the right to determine whether Your use of Wanderer.ai qualifies under this Agreement.

Technical Support

Technical support for professional packages and plugins is limited to the integration of the bot into websites or existing applications. The total support may not last longer than an hour. Everything that goes beyond that requires a separate support contract. We do not guarantee support for created chat flows, as these can sometimes be very large and complex. In this case, contact us so that we can make a support offer. We reserve the right to limit technical support for free and Open Source licenses.

Refund Policy

We offer a 14-day, money back refund policy if Wanderer didn't work out for Your project.

No Warranty

Wanderer.ai IS OFFERED ON AN "AS-IS" BASIS AND NO WARRANTY, EITHER EXPRESSED OR IMPLIED, IS GIVEN. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOU ASSUME ALL RISK ASSOCIATED WITH THE QUALITY, PERFORMANCE, INSTALLATION AND USE OF Wanderer.ai INCLUDING, BUT NOT LIMITED TO, THE RISKS OF PROGRAM ERRORS, DAMAGE TO EQUIPMENT, LOSS OF DATA OR SOFTWARE PROGRAMS, OR UNAVAILABILITY OR INTERRUPTION OF OPERATIONS. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THE APPROPRIATENESS OF USE OF Wanderer.ai AND ASSUME ALL RISKS ASSOCIATED WITH ITS USE.

Term, Termination and Modification

You may use Wanderer.ai under this Agreement until either party terminates this Agreement as described in this paragraph. Either party may terminate the Agreement at any time, upon written notice to the other party. Upon termination, all licenses granted to You will terminate, and You will immediately uninstall and cease all use of Wanderer.ai. The sections entitled "No Warranty", "Indemnification" and "Limitation of Liability" will survive any termination of this Agreement. We may modify Wanderer.ai and this Agreement with notice to You either via email or by publishing content on the Wanderer.ai website at https://Wanderer.ai, including but not limited to changing the functionality or appearance of Wanderer.ai. Any such modification will become binding on You unless You terminate this Agreement.

Indemnification

By accepting the Agreement, you agree to indemnify and otherwise hold harmless Us as well as Our officers, employers, agents, subsidiaries, affiliates and other partners from any direct, indirect, incidental, special, consequential or exemplary damages arising out of, relating to, or resulting from your use of Wanderer.ai or any other matter relating to Wanderer.ai. This paragraph also applies to you if you are not the licensee (e.g. if you use Wanderer.ai while someone else is the licensee).

Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT WILL OUR TOTAL CUMULATIVE DAMAGES EXCEED THE FEES YOU PAID TO US UNDER THIS AGREEMENT IN THE MOST RECENT TWELVE-MONTH PERIOD. THIS PARAGRAPH ALSO APPLIES TO YOU IF YOU ARE NOT THE LICENSEE (E.G. IF YOU USE Wanderer.ai WHILE SOMEONE ELSE IS THE LICENSEE).

All Rights Reserved

We own all rights, title and interest to Wanderer.ai (including all intellectual property rights) and reserve all rights to Wanderer.ai that are not expressly granted in this Agreement.

Questions?

Contact us at any time if you have any questions via hello@wanderer.ai.